Your privacy is our priority. This document transparently explains how ZUS88 collects, stores, uses, and protects your personal information in accordance with Malaysian law.
Six core principles that guide how we handle your personal data every day.
We continually invest in our data security infrastructure to ensure that Malaysian players' personal information is always protected to the highest standard.
ZUS88 ("we", "platform", "ZUS88") is an online betting and casino platform operating to serve players in Malaysia. We understand how important privacy and personal data security are to you, and we take this responsibility very seriously.
This Privacy Policy explains in detail how ZUS88 collects, processes, stores, protects and shares your personal data when you use our platform – whether through the website, mobile app or any ZUS88-related services.
💡 Important: By registering for or using the ZUS88 platform, you agree to this Privacy Policy. If you do not agree, please discontinue use of our platform. This policy should be read together with Terms & Conditions ZUS88.
ZUS88 is the data controller for all personal information collected through our platform. This means ZUS88 bears full responsibility for determining the purposes and means of processing your personal data.
This Privacy Policy applies to all ZUS88 services, including:
This policy is subject to and compliant with Personal Data Protection Act 2010 (PDPA) Malaysia and all relevant regulations in force in Malaysia.
ZUS88 collects your personal data in two main ways: data you provide directly and data collected automatically as you use our platform.
| Data Category | Sample Information | Primary Purpose |
|---|---|---|
| Personal Identity | Full name, date of birth, MyKad number | Identity verification (KYC) |
| Contact Information | Email address, phone number, residential address | Communications and verification |
| Financial Information | Bank account number, e-wallet details (TnG, GrabPay, Boost, DuitNow) | Deposit & withdrawal processing |
| Identity Document | MyKad or passport copy, verification selfie | KYC & PDPA Compliance |
| Login Information | Username, password (encrypted) | Account security |
⚠️ Note: ZUS88 does not directly collect credit or debit card information. All payments are processed through Malaysian e-wallet and banking providers such as Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow and FPX, each with their own security standards.
ZUS88 uses your personal data for legitimate and transparent purposes. We do not use your data for any purpose not stated in this policy. The primary uses of your data are as follows:
Under Malaysia's PDPA 2010, ZUS88 processes your personal data only where a valid legal basis exists. We rely on the following bases:
ZUS88 does not sell your personal data. We only share your data in the following circumstances, and only with trusted parties:
💡 ZUS88 Guarantee: All third parties with whom we share data are bound by data processing agreements that require them to handle your information in accordance with data protection standards equal to or higher than those of ZUS88.
ZUS88 actively invests in data security infrastructure to ensure your personal information is always protected. Our technical and organisational security measures include:
⚠️ Shared Responsibility: While ZUS88 implements best-in-class security measures, your account security also depends on you. Never share your password, use a strong password, and enable two-factor authentication (2FA) for added protection.
ZUS88 does not retain your personal data longer than necessary. Retention periods vary depending on the type of data and the purpose for which it was collected:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | Duration of active account + 5 years | Legal requirements & audit |
| Financial transaction records | 7 years from the transaction date | Companies Act & tax compliance |
| KYC / identification documents | 5 years after account closure | AML & PDPA Requirements |
| Technical & activity logs | 12 months | Security & troubleshooting |
| Marketing data (with consent) | Until consent is withdrawn | Promotional communications |
Once the retention period expires, your data will be securely deleted or anonymised in accordance with ZUS88's established data deletion procedures.
ZUS88 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small data files stored on your device when you visit our website.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Secure login, game sessions, platform security | No – required for core functionality | |
| Language preferences, display settings, last game memory | Yes – via browser settings | |
| Anonymised usage data for ZUS88 platform improvements | Yes – via cookie settings | |
| Showing you relevant promotions (with your consent only) | Yes – withdraw consent at any time |
You can manage your cookie preferences through your web browser settings. However, disabling essential cookies may affect the functionality of the ZUS88 platform.
To exercise any of your data protection rights at ZUS88, you may contact us via:
We are committed to responding to all data-related requests within 14 business days. Any request requiring additional identity verification may take longer, but we will keep you informed of the progress.
💡 Note: There are circumstances where ZUS88 may not be able to fulfil a data deletion request in full — for example, where the data is required to comply with legal obligations or financial audit requirements. In such cases, we will explain the reasons to you.
ZUS88 no collecting or processing personal data of individuals under the age of 18 knowingly. Our platform is intended for adult users only.
If we determine that a minor's personal data has been collected without valid parental or guardian consent, we will take immediate steps to:
If you believe a minor has registered an account with ZUS88, please contact us immediately at support@zus88.bet.
ZUS88 reserves the right to update this Privacy Policy from time to time to reflect changes in law, technology, or our operational practices. Each new version will carry a new "Updated" date at the top of this document.
For material changes – that is, changes that significantly alter how we use your data – ZUS88 will provide notice of at least 30 days earlier via:
Continued use of the ZUS88 platform after such notice will be considered acceptance of the updated policy.
For any questions, concerns or complaints regarding privacy and data protection at ZUS88, please contact:
If you believe ZUS88 has failed to comply with its data protection obligations under the PDPA 2010, you are also entitled to file a complaint with Department of Personal Data Protection (JPDP) Malaysia.
ZUS88 safeguards your personal data to the highest security standards. Register now and enjoy a safe, fair, and enjoyable gaming experience.